Jeff,
Thanks for checking in. You have been on my mind consistently for the last year (almost every time I see a mirror).
I'm not really sure that I have the words to thank you for how you have improved my life. I only hope that when you think about what you do, you realize the gift you are giving people. I'm sure that you have days when you are tired or annoyed with an unreasonable cus tom er, just like everyone else. But I hope you know the gratitude that is felt by what I'm sure is 99% or more of your patients.
It's remarkable how much confidence I've gained from the procedure. I truly feel like you made me look 10-15 years younger. When I tell people my age, no one believes me. Recently, at my high school reunion (20 years), a countless number of people told me that they couldn't believe I didn't age a day. With each comment, I laughed a little inside and thought about the magical gift you gave me.
When you have prospective patients call me, my number one comment is, "stop stressing out about it, just go do it." I can't believe how much agony I went through in making the decision, the fear I had that I could somehow be horribly disfigured, and the contrast between those thoughts and the end result. I've told them all, that after the decision to marry my wife, going to see you was the smartest single decision I made in my entire life. And I truly mean that.
I hope to thank you and your staff again in person in the very near future. I've almost pushed my brother-in-law Richard motivated enough to come see you and have the procedure. I plan to shake your hand and give a big hug to Roxy early next year when I accompany Rich to Florida for HIS life changing event. Thanks so much for your work and this gift.
I do plan to publish my photos and share with the world how great you are, but please don't hesitate to have anyone call me for references. I feel quite fortunate to have found you as my surgeon and I have a new found appreciation for the internet's ability to enable me to identify a best-in-class surgeon 3000 miles away
Thanks again for world class medicine and commitment to customer service.