I write to you to express my gratitude. I actually enjoyed my "stay" at your office during my procedure a week ago (2/4) and the follow up visit the next day. I felt well taken care of by your wonderful staff.
Mrs. Roxy was very patient and welcoming, and she explained the procedure so well and eased my anxiety very quickly. Carlos was very sweet, caring and comforting as well as very helpful. Daniel apologized every time he injected me but, boy, did that hurt! It was nice to get his call last Friday to check on me and to make sure I was taking my antibiotics.
I want you to know how nice Karelia was toward me. I am quite certain she's nice to everyone but I felt I was in very capable hands. She kept things quite lively and jovial and made the tedious seven hours seem fun. Everyone was having a good time (including me) and no one was shy about singing! The lady that washed my hair was very gentle and very sweet. And last but not least, Ed was a pleasure to meet. He was also very knowledgeable and answered every last question we had.
I intend to visit you all in a year—God willing and hair permitting—for the photos.
I enjoyed meeting you and hope that your expertise and my biology have a lasting relationship.
I wish continued success and much health.